Privacy Policy

Last Updated: July 2026

Welcome to The AtoZ Shop. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or place an order.

1. Information We Collect

When you use The AtoZ Shop, we may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address (if provided)
  • Shipping Address
  • Billing Information
  • Order History
  • Device & Browser Information
  • IP Address
  • Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and confirm your orders
  • Deliver products across Bangladesh
  • Contact you regarding your order
  • Provide customer support
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized activities
  • Send promotional offers (only where applicable)

3. Payment Security

The AtoZ Shop does not store your debit card, credit card, or mobile banking credentials.

All payments are processed through secure payment methods or Cash on Delivery (where available).

4. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Provide a better shopping experience

You may disable cookies from your browser at any time, although some website features may not function properly.

5. Sharing Your Information

We respect your privacy.

Your personal information is never sold or rented to third parties.

We only share necessary information with trusted service providers such as:

  • Delivery Partners
  • Payment Service Providers
  • Technical Service Providers
  • Government Authorities (when legally required)

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

Although we use industry-standard security practices, no online system can guarantee 100% security.

7. Third-Party Services

Our website may use trusted third-party services including:

  • Payment Gateways
  • Google Analytics
  • Meta (Facebook) Pixel
  • Other analytics and marketing tools

These services have their own privacy policies and data practices.

8. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your data (where legally permitted)
  • Opt out of promotional communications

To make any request, please contact our support team.

9. Children’s Privacy

The AtoZ Shop is intended for users aged 18 years or older. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

The AtoZ Shop

📞 Phone: +8801624729629

📧 Email: support@theatoz.shop

🌐 Website: https://theatoz.shop